POLICIES
Watson Fitzgerald & Associates proudly holds ISO9001, ISO45001, and ISO14001 certifications, reflecting our unwavering commitment to quality management, occupational health and safety, and environmental sustainability. We continuously uphold our values and policies, ensuring that our practices not only meet but exceed industry standards while prioritizing the well-being of our clients, employees, and the environment.
QUALITY
Watson Fitzgerald & Associates is dedicated to delivering excellence in both product and service, guided by our robust Quality Management System aligned with ISO 9001 standards. Our commitment to this standard drives us to meticulously plan around customer requirements, maintain rigorous quality control throughout our projects, and actively implement corrective and preventative measures under our "Continual Improvement" policy.
A key aspect of our commitment to continual improvement is the emphasis we place on employee training and development. We proudly support Apprentice Training Programmes, regularly hosting apprentices in plumbing, refrigeration, and sheet metal trades, while also encouraging our employees to pursue post-trade studies to enhance their skills and expertise.
SAFETY
Watson Fitzgerald & Associates Pty Ltd takes pride in our exceptional safety record, backed by our proactive involvement in developing industry-specific OH&S manuals with Return to Work SA and the Air Conditioning and Mechanical Contractors Association. We manage our safety system in strict accordance with ISO 45001 standards, appointing dedicated safety officers on-site, establishing a safety committee, and conducting regular workplace safety meetings and on-site training.
Our commitment to safety extends to the development of Safety Working Method Statements across various sections of our work, ensuring best practices are followed at every stage. This rigorous approach has earned us an 8% bonus in levy rates, reflecting our low incidence of work-related accidents and our dedication to maintaining a safe working environment.
ENVIRONMENTAL
At Watson Fitzgerald & Associates, we recognize the critical importance of environmental sustainability and actively support initiatives aimed at minimizing the environmental impact of construction projects and the operation of plant and equipment. We are proudly registered with the Australian Refrigeration Council and certified to handle all prescribed refrigerants (ARC AU 00476), demonstrating our commitment to responsible environmental practices. Additionally, our firm is environmentally certified with ISO 14001, underscoring our dedication to comprehensive environmental management.
Our firm has played a proactive role in collaborating with the ARC to develop procedures and equipment for the safe use and recovery of ozone-depleting refrigerants. In addition, we have implemented an "In House" recycling system for the responsible recycling of ferrous and non-ferrous metals and oils, further reinforcing our commitment to protecting the environment.